Clinic Manager (Hillsboro, OR)

Hillsboro, Oregon, United States | Full-time

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*2022 Top Workplace*

WE DO URGENT CARE DIFFERENTLY

  • On-Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.
  • A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making
  • Profit-Sharing: All Employees Work Together, See the Results, and Share in the Success

 

Clinic Manager - Manages all clinical operations and coaches/develops non-provider staff at our Hillsboro clinic. Excellent communication, attention to detail, and the ability to motivate and effectively lead the team are essential skills. Flexibility and prioritization of tasks are a must.

Education and/or Experience Requirements:

  • 5 years of medical industry experience, required.  Urgent Care, preferred.
  • 2 years of management experience, required
  • Medical Assistant experience/background, preferred
  • Bachelor's degree in Business or a health-related concentration, preferred

Pay and Benefits:

  • Salary depends on years of experience
  • Generous employee profit-sharing bonuses paid quarterly
  • Full-Time Benefits Eligible
  • Health services provided by AFC Portland for employees and dependents
  • 401k at 1 year, with 3% Employer Contribution
  • 3 Weeks of Paid Time Off 

Location & Schedule:

  • Hillsboro Clinic located at 1071 SE Tualatin Valley Hwy, Hillsboro, OR 97123
  • Full-time, ~40 hrs/week
  • Traditional Monday-Friday, with very occasional weekends and evenings

 

What We Need: We are seeking a Clinic Manager that can collaborate with clinical staff and providers to ensure the clinic operates efficiently and profitably. They will provide leadership, and support by overseeing all clinical operations.  

Essential Functions/Major Responsibilities: The duties will be performed in accordance with policy and procedure, the standard of care, and in accordance with state certification. The essential duties and responsibilities include, but are not limited to, the following:

  • Staffing and scheduling of Medical Assistants and Medical Front Office Receptionists
  • Monitoring, coaching, and evaluating the performance of staff
  • Enforce company policies and procedures
  • Manage supplies including inventory and ordering
  • Work with vendors and authorize invoices for supply orders
  • Interface with the billing department to optimize clinic revenue
  • Ensure that customer/patient service needs are met
  • Responsible for customer service scores related to patient experience
  • Function as a clinic liaison with external businesses
  • Ability to utilize coaching techniques to manage and develop team members
  • Understanding of functionality of medical billing cycle and revenue cycle management
  • Provide customer service in accordance with clinic mission
  • Demonstrate the ability to be courteous and respectful when interacting with patients and family members
  • Ability to utilize electronic medical records systems
  • Proficient use of back-office equipment
  • Intermediate skills with word processing, spreadsheets, and slideshow presentation software.
  • Public speaking and presentation ability

 

Exhibit Company Core Values:

  • Commitment - Commitments are clearly made and met
  • Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
  • Excellence - Excellence in everything we do
  • Celebrate - Celebrate wins - both small and large
  • Trust - Trust builds teamwork through vulnerability and respect

Safety & Wellbeing:

  • Vaccination Policy: As a healthcare company, AFC believes that the safety and well-being of our staff and patients are a top priority. Therefore, we require new hires to have received all required vaccinations, including, but not limited to, measles, mumps, flu, and COVID-19
  • Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background and drug screenings.